Case studies

Representative engagements delivered by our Melbourne CBD team. Select a project to read scope, approach and outcomes.

Managed IT

Help desk and monitoring for 52-user firm

Structured service desk, device standards and monthly reporting for a CBD professional services client.

Melbourne CBD · Ongoing support agreement

View case study →
Cloud

Exchange to Microsoft 365 migration

Pilot mailboxes, DNS cutover and SharePoint file move for a 38-staff organisation leaving on-premise email.

Metropolitan Melbourne · 6-week project

View case study →
Security

MFA and email security programme

Conditional access, anti-phishing policies and firewall rule review ahead of insurance renewal.

Healthcare sector · 4-week uplift

View case study →
Managed IT

Service desk for 48-user legal firm

Tiered support, device builds and Microsoft 365 administration with monthly trend reporting.

Melbourne CBD · 24/7 monitoring for servers

View case study →
Managed IT

Monitoring and patching programme

Server alerting, workstation standards and leaver workflows for a healthcare administration team.

28 users · Support agreement

View case study →
Cloud

62-mailbox Microsoft 365 migration

Pilot users, staged cutover and DNS change with post-migration support window.

Professional services · 5 weeks

View case study →
Cloud

SharePoint and backup redesign

File server decommission, retention policies and quarterly restore tests.

Education provider · Azure backup

View case study →
Security

MFA and conditional access rollout

Organisation-wide MFA, privileged access review and phishing simulation follow-up.

Finance sector · 85 users

View case study →
Security

Office network segmentation

Guest Wi-Fi isolation, firewall rule cleanup and VPN hardening for hybrid staff.

Property services · 3 sites

View case study →
Development

Corporate website relaunch

Responsive design, CMS training and performance tuning for a consulting firm.

8-week project · Hosted on Azure

View case study →
Development

Member portal with payments

Authenticated portal, role-based content and integration to cloud accounting API.

RTO client · Ongoing support

View case study →
Consulting

IT roadmap for multi-site retailer

Twelve-month technology plan covering POS, Wi-Fi, cloud and support model options.

Board presentation · Quarterly reviews

View case study →
Consulting

Vendor selection for telephony refresh

Requirements workshop, shortlist scoring and contract negotiation support for 90-user estate.

Professional services · 90-user estate

View case study →
Onsite

Office fit-out technology rollout

Workstation installation, Wi-Fi access points and meeting room AV for 35-desk floor.

CBD relocation · 1-week onsite

View case study →
Remote

After-hours server maintenance

Remote patching window with rollback plan and morning verification call.

Manufacturing · Scheduled maintenance

View case study →
Development

Corporate website and client portal

Responsive marketing site and authenticated portal with role-based views for a financial services client.

12-week delivery · Staging and UAT sign-off

View case study →
Cloud

Azure hosting with tested backup

Line-of-business application hosted in Azure with documented restore procedures and monitoring alerts.

Manufacturing client · Ongoing hosting

View case study →

Discuss your project

We scope support agreements and projects in writing before work begins.

Get in touch