Bexton IT delivers managed support, cloud, security, networks, development, consulting and onsite assistance from our Melbourne CBD office. Engage one service or combine several as your needs evolve.
Responsive support
Structured help desk with clear escalation paths.
Written scope
Agreements and projects defined before work starts.
Melbourne CBD
Level 8, 99 Queen Street — onsite across metro areas.
Six services
Support, cloud, security, development, consulting, onsite.
Who we are
Most of our clients are owner-managed or mid-sized businesses without a large internal IT department. They call us when staff lose time to outages, when email or files need to move to the cloud, when insurance or a client asks about security, or when a website or internal tool needs rebuilding.
We maintain documentation of your devices, licences, vendors and critical applications so support and project work stay consistent. The same team handles support calls, project delivery and planning sessions.
How we work with clients
Some clients run everything on a managed support agreement with agreed response times. Others hire us for a migration or office move, then stay on for security tuning or occasional consulting. Support agreements and projects are documented in writing, including scope, response times and deliverables.
- Support agreements for day-to-day incidents and requests
- Fixed-scope projects with milestones and test plans
- Advisory blocks for budgeting and vendor selection
Delivery detail is on Our Approach. Sector examples are on Industries.
